1. How's the quality of your 3D printer?

We have our in-house R&D Team to design machines from scratch, Engineer located in Finland in-charge of firmware testing, professional technician to assemble the machines, and careful workers to pack them. All we want to do is offer you the best quality product with zero problem. We have confidence in our machines' quality and we are sure you will love it.

2. What's your warranty for your product?

All Tevo products are covered by warranty for 1 year. If there are any defect parts, we will send you a replacement once we have processed your claim.

3. What's your lead time for shipment?

Shipment will be arranged within 3-4 working days once we received your full payment. Please be noticed that there maybe delay during peak seasons.

4. What's your shipment method and how long will I receive my machine?

We offer different shipment methods for you to choose from, such as DHL, UPS, Fedex, TNT, EMS, and some of them are free. You can choose the one you prefer, please consult our sales representatives for more details.
The shipment time will be based on your country and shipment method, we will send you the tracking number and keep you in the loop about your shipment.

5. Is it easy to assemble the machine?

Yes, it is. Assemble instruction and required tools are come with the machine, and there's Youtube video showing the detailed assemble steps, it's easy to learn and assemble your machine.

6. Can I be one of Tevo's resellers?

YES, you can be one of our agent, and we will offer you special price so that you can make more profits. Please kindly contact us to see what we can offer. We are sincerely welcome you to join our big family.